PRIVACY POLICY

Effective Date: 24 July 2025

Last Updated: 24 July 2025

HaloShift LLC ("Figment," "we") is the data controller for personal information collected through Figment.

1. What We Collect & Why

CategoryExamplesLegal Basis (GDPR)Purpose
Account DataName, email, Google IDContract (Art 6(1)(b))Create & manage your account
Payment DataBilling name, ZIP; processed by StripeContract; Legitimate InterestBilling and fraud prevention
User ContentPrompts, uploads, generated mediaContractProvide the Service
Usage DataIP, device, browser, pages, cookiesLegitimate InterestAnalytics, security
CommunicationsSupport emails, feedbackConsent / Legitimate InterestCustomer support, improve Service

2. How We Use Data

  • Operate, maintain, and improve Figment
  • Process payments and fulfil transactions
  • Send transactional messages and, with consent, marketing emails (opt‑out anytime)
  • Personalize and develop new features
  • Detect, investigate, and mitigate fraud, abuse, or security incidents

3. Cookies & Analytics

We use first‑party cookies and Google Analytics 4. You can reject non‑essential cookies via the cookie banner or browser settings; essential cookies are required for core functionality.

4. Sharing & Disclosure

We do not sell personal data. We disclose data only to:

  1. Service Providers (Stripe, Google Cloud, Amazon SES, analytics vendors) under data‑processing agreements;
  2. Law enforcement or regulators when legally required or to protect rights, property, or safety;
  3. A successor entity in connection with a merger, acquisition, or sale (notice will be provided).

5. International Transfers

Data is stored in the United States. We rely on Standard Contractual Clauses for transfers from the EEA/UK.

6. Data Retention

We retain personal data as long as (i) you have an active account, and (ii) required to comply with legal obligations or resolve disputes, then delete or anonymize it.

7. Security

We employ industry‑standard technical and organizational measures (encryption at rest & in transit, least‑privilege access, regular penetration testing). No system is 100% secure.

8. Your Rights

Depending on where you live, you may have rights to access, rectify, erase, port, or restrict processing of your personal data, and to object to certain processing. To exercise any right, email team@figment.video. We will respond within 30 days.

9. California Privacy Notice (CCPA)

We do not sell or share personal information as defined by the CCPA. California residents may request disclosure or deletion of their personal information using the methods above.

10. Children

The Service is intended for adults 18+. We do not knowingly collect data from children. Parents who believe we have inadvertently collected such data should contact us immediately.

11. Contact

team@figment.video